When you place an order to reserve a place on a launch event, we will, if a place is available, send you a confirmation email containing further information about the event and details about the venue. The automated response email which you receive at the time of booking does not guarantee the availability of a place.
If there are no places available on the event, we will send you an email to inform you.
Please note that there is no contract between us until we send the confirmation pack to you. We would advise you not to make travel arrangements until you receive the confirmation notice by e-mail from UNIAID confirming your place on the course.
If you have not received this information two weeks before the event, please contact the UNIAID Interactive Team: info@uniaid.org.uk
A written cancellation notice must be received from a delegate at least ten working days prior to the start of the conference. If you are unable to attend you may nominate a substitute delegate.
UNIAID reserves the right to cancel or defer any course if it is prevented from running the course as anticipated due to circumstances beyond its reasonable control including, for example, acts of terrorism, flood, strikes, protests or emergencies.
If insufficient bookings are received for the event to be viable, UNIAID reserves the right to cancel any event.
In the event that UNIAID has to cancel or defer a course then it will endeavor to inform you as soon as possible and either refund payments or offer a place on an alternative date or course.
Last update of these Terms of Use and User Policies, March 7th, 2007
UNIAID Foundation, 2007, Mezzanine 2, 32-36 Loman Street, London, SE1 OEE, www.uniaid.org.uk